Our support channels

Support Requests

If you have any questions or problems with your order, the fastest way to receive support is by opening a support request.

Common support request topics:

  • Missing key caps or items
  • Shipping address changes
  • Shipping status
  • Replacements

We do not allow:

  • Order transfers
  • Refunds after group buy or sale deadlines


Prefer email? You can also email us directly at


If you have any general questions about Bro Caps, Kult Worship Kaps, or our group buys, you might find the answer in our FAQ.

Popular FAQ articles: