Help

Our support channels

Support Requests

If you have any questions or problems with your order, the fastest way to receive support is by opening a support request.

Common support request topics:

  • Missing key caps or items
  • Shipping address changes
  • Shipping status
  • Replacements

We do not allow:

  • Order transfers
  • Refunds after group buy or sale deadlines

Email

Prefer email? You can also email us directly at support@ctrlalt.io.

FAQ

If you have any general questions about Bro Caps, Kult Worship Kaps, or our group buys, you might find the answer in our FAQ.

Popular FAQ articles: