Replacements for missing or damaged keys.
While we should be able to replace missing or damaged keys at no cost, this is not guaranteed.
Replacements must be order within 30 days of receiving your order.
Postage fees will be applied to all replacements.
Selling/transfering orders before the group buy/product has arrived.
You may not sell or transfer your order before your order has been delivered. Any orders sold before they arrive may be canceled. We also will n...
What is the best way to contact you if i have an issue with my order?
Please read our blog post found here: http://blog.ctrlalt.io/articles/2016/02/19/introducing-support-requests.html
Aggressive and abusive behaviour
We will not tolerate aggressive, rude or threatening behaviour to any member of [CTRL] ALT. These actions may result in your ticket or order bei...
Where can i find details on old orders?
If you cant find your order on this site, please try history.ctrlalt.io